![]() The fact that they did have the data, but their customer service rep didn't have the power or the training to find it - or maybe he did but was not allowed to divulge it to a non-paying customer just reeks of mismanagement. Configure options and set bandwidth throttling. Set up a Mozy Sync folder to keep their active files updated across multiple devices. Needless to say, if they really didn't have the data, then that would make them seem better in my eyes. With Mozypro, End Users Can: Select folders and files to back up. Surprise! Surprise! The data actually wasn't deleted after all. Manage multiple-users from anywhere in the. The only thing that saved his data was being able to write a angry blog post which caught the attention of Mozy PR. MozyPro offers an affordable, easy-to-implement off-site backup solution for Windows & Mac computers and servers. When he finally got in and found out his data was gone, they basically sent him canned responses from customer service reps who obviously don't have the power to help customers. Its largely the same as the existing MozyPro service EMC been hosting since the acquisition with a few company-centric features added. There was a failure with him getting back into his account. EMC has re-launched the service as MozyEnterprise. Instead they elected to delete his data w/o giving a warning besides something deep in their ToS. Informs the customers, let's them fix their problem & gives them an alternative if they don't want to do this every 30 days. (NYSE: EMC)s Mozy on Tuesday launched in beta an online backup service for businesses running Apple Mac servers, desktops, and notebooks. ![]() ![]() You can remove this restriction by upgrading to Mozy Pro, for only $9.95/month." New Mozy software includes 24-hour phone support for applications, such as iCal server, mail services, and directory on OS X Server OctoEMC Corp. If you do not respond your data will be deleted. With Mozy, which EMC acquired along with Berkeley Data Systems in September 2007, Grone backs up user files on desktops and laptops nearly continuously. Please click the link below and login to let us know you're still using our service. MozyPro is EMC's business version of its popular MozyHome hosted backup service, and it adds support for Windows and Mac servers along with Exchange and SQL server data. Send out an e-mail saying "Warning, your data will be deleted in x days", then the body can say something like "Mozy Free customers need login at least once every 30 days to keep their account active. Mozy could have even spun this warning e-mail off as a promo for their Pro service. "We are noticing a trend in the industry where people are trying to move away from that multi-vendor relationship because security is fundamentally in many ways about management, you cannot have an environment that is secure that is not well managed - they have to go hand-in-hand.Even free service customers are still "customers". "I was talking to one of our customers just two weeks ago and they are using 84 different security vendors and it's not an uncommon number to hear," he said. To be able to deal with one vendor for support.Have a better opportunity to influence the vendor's product road map.To negotiate better pricing with more products from the one supplier.Speaking at Dell EMC World in Austin, Texas, Zulfikar Ramzan, chief technology officer at RSA Security - the security division within Dell Technologies - said he has found customers want to combine their security products and vendor relationships for three main reasons: There can now be millions - or even billions - of dollars at risk when information security isn't handled properly.Īccording to Dell, the new offering comes in response to a call from customers wanting to consolidate security vendors by partnering with one that can offer multiple layers of protection. Today's security threats have expanded in scope and seriousness. Mozy, scooped up by EMC in 2007, will see Dell extend this to offer cloud data protection for laptops, desktops, and small servers across a distributed enterprise or small to medium-sized businesses.
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